Effective Date: 2023-11-01

Introduction

Welcome to www.iprocessacademy.com (“Website”), the digital learning platform of iProcess Academy, a resource dedicated to providing online courses tailored for small retail business owners. We value the privacy and security of our users and are committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

This Privacy Policy outlines the types of personal data we collect from you, how we use it, how we safeguard it, your rights regarding your personal data, and how you can exercise those rights.

Data Controller Contact Information

iProcess Academy K.Donelaicio str 33-512 Kaunas, Lithuania Email: info@dianasatkute.com

For any questions or concerns regarding this policy or your data protection, please contact us at the above address.

Data Collection

We collect information that you provide to us directly, such as when you register for a course, sign up for a newsletter, or contact us for support. This information may include your:

• Name
• Email address
• Phone number
• Payment information
• Any other personal data you choose to provide

We also collect technical data when you visit our Website, which may include:

• IP address
• Browser type and version
• Time zone setting and location
• Operating system and platform
• Website navigation paths and actions

Data Usage

We use your personal data to:

• Provide you with the services you’ve requested
• Process payments and maintain financial records
• Communicate with you about your account or services
• Improve our Website and services
• Comply with legal obligations

Data Sharing

We may share your data with third-party service providers for the purpose of delivering our services, conducting payment processing, and performing Website analytics. These providers are bound by confidentiality agreements and are restricted from using your data for any other purpose.

We do not sell or rent your personal data to third parties.

Data Storage and Security

We employ appropriate technical and organizational measures to ensure the security of your personal data. We store your data on secure servers and take steps to protect it from unauthorized access, disclosure, alteration, or destruction.

Your personal data is retained for as long as necessary to provide you with the services you have requested, or for other essential purposes such as complying with legal obligations and resolving disputes.

Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request the correction of inaccurate personal data
• Request the deletion of your personal data
• Object to the processing of your personal data
• Request the restriction of processing of your personal data
• Request data portability

To exercise these rights, please contact us at the email provided above.

Cookies

Our Website uses cookies to distinguish you from other users, provide certain functionalities, and improve our service. You have the option to accept or decline cookies. However, if you choose to decline cookies, you may not be able to use the full functionality of our Website.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

Consent

By using our Website, you hereby consent to our Privacy Policy and agree to its terms.

Complaints

Should you wish to lodge a complaint about how we process your personal data, you have the right to do so with the Lithuanian State Data Protection Inspectorate or your local supervisory authority.